Summit Resort Group is your vacation rental host!
Emergency After Hours Number: 970-470-5252
If you have any questions for us, call 970-468-9137.
Have a safe trip in, and we’ll see you soon!
CHECK-IN PROCEDURES:Check-in is 4:00 pm Check out is 10:00 am.- Most rentals will pick up unit keys and directions at 350 Lake Dillon Drive, Dillon, CO. Pick-up is available 24/7. Our office hours are 8:00 am – 5:00 pm Monday- Friday, 9:00 am- 5:00 pm Saturday and 10:00 am -4:00 pm Sunday. A Lockbox is located to the right of our front door and packets will be placed in it at the end of each business day. The code will be in your Arrival Instructions email. We call you prior to your arrival to answer any questions and learn your arrival time.
Summit County restrictions may require masks to be worn indoors in groceries, stores, rentals, restaurants, shuttles buses and anywhere 6 foot distancing is difficult. Please pack at least 2 bandanas/masks/neck gaitors per person and comply with restrictions so everyone can feel comfortable and have fun.
NO SMOKING: All units are NON SMOKING.
• Smoking of tobacco or marijuana is prohibited on the Premises and prohibited on the Property by the Association;
• Guest will be charged $350 for each violation of the smoking prohibition; and for all expenses incurred to remediate smoke damage in the Premises or the Property.
NO PETS: NO PETS ARE ALLOWED on-premises except for the 9 units listed below. If this policy is violated, you will be asked to immediately remove the pet or vacate the property without a refund. Guest will be responsible for all fines inquired by the HOA. Rental guests will be fined $150 per pet by Summit Resort Group. Additionally, a reasonable cleaning fee may be charged.
PET-FRIENDLY UNITS: If you booked a pet-friendly unit where dogs and cats are welcome there is a $300 refundable pet deposit. (No Cats in Timberline 35, 375 Coyote Drive, Cross Creek 302 & 308. Other Pet Units: Cross Creek 206, Cinnamon Ridge II #1 & #6, Summit Ski Chalet, Timberline 13.) Summit Resort Group will collect your pet deposit upon arrival. After departure Summit Resort Group will have 5-7 business days to inspect the unit for damages and release the pet deposit. A maximum of two pets is allowed in each pet-friendly condo.
RESTRICTED OCCUPANCY: All units have a maximum sleeping capacity. Additional people without prior approval, and payment, are not allowed. If Summit Resort Group identifies unauthorized overnight guests, in excess of the maximum sleeping capacity, a charge of $50 per person per night, will automatically be applied to the credit card of the reserving guest. The number of parked vehicles may also be restricted. Call our office for the per-unit vehicle count. Parking of RV’s, trailers, boats, snowmobiles, etc. is prohibited.
USAGE / NOISE RESTRICTIONS: Our properties are provided for normal residential use only. They are not to be used as a formal entertainment facility unless arranged for in advance at an appropriate location, i.e. for weddings/receptions, large family reunions, or any function that may result in disturbing the peace of adjacent neighbors or guests. Please be courteous, your respect for the presence of adjacent full-time residents and seasonal guests when participating in outdoor activities and/or adjusting the volume of audio equipment would be appreciated. Any guest hosting a formal or informal event that disturbs the peace of others, exceeds the capacity of the unit, or violates the noise restrictions may be assessed an additional minimum charge of $50 per attendee and/or requested to vacate the premise without a refund. Guest are also responsible for any fines issued by the town or county they reside in.
HOUSEKEEPING: Daily housekeeping is not provided. Most homes have a washer/dryer and all other condominium buildings have laundry facilities. For stays of 30 nights or longer, we can accommodate housekeeping requests at an additional charge.
PAYMENT/CANCELLATION POLICY: For stays of 1-29 days: At the time of booking, a deposit of 50% of the rent is required. 30 days prior to arrival, payment in full is due. If the reservation is made within 30 days, full payment is taken. Cancellations made at least 14 days prior to arrival will receive a 100% refund. Cancellations made at least 7 days before arrival will receive a 50% refund. Cancellations within the 6 days before arrival will receive no refund. For stays longer than 30 days: At the time of booking, a security deposit will be due, the amount of which will be determined and satisfactorily agreed upon by the guest and Summit Resort Group (SRG). The deposit will be held by Summit Resort Group until a post-stay inspection has been completed, and any cleaning or damage charges have been deducted. Payment for the balance of stays longer than 30 days will be prearranged with SRG. Cancellations of stays 30 days and longer will be subject to additional policies and monetary penalties of SRG. For conditions beyond our control such as bad weather, wildfire smoke conditions, road closures, airline cancellations, snow or ski slope conditions, etc. we are unable to make refunds. Guest are advised to buy travel insurance.
YAPSTONE PAYMENT PROCESSING: Our payments are completed by credit card processor Yapstone. Please note Yapstone will always send a payment receipt once a transaction or order is processed. This may result in you receiving two payment receipts for one transaction. We regret any confusion, but this is a receipt disclosure requirement.
DAMAGE/SECURITY DEPOSIT: A valid Master Card, Visa, Discover, or American Express is required prior to arrival. The purpose of holding a credit card on file is to provide Summit Resort Group with secured funds to cover malicious and negligent damage, to provide for additional cleaning fees required as a result of the tenant leaving the unit unreasonably dirty, to cover the charges associated with unauthorized overnight guests and to ensure the faithful performance of tenant’s promises as contained in this signed lease agreement. A security deposit may be required prior to or at check-in.
VACATION RENTAL DAMAGE PROTECTION: Your reservation includes our Accidental Damage Protection Fee designed to cover unintentional damage to the rental unit interior that occurs during your stay provided damage is disclosed to management prior to check-out. The fee covers a maximum benefit of $1,500. Any damages that exceed $1,500. or are not covered under this protection will be charged to the credit card on file. This fee does not cover smoking damage in non-smoking units nor violations of any other parts of the rental policy or criminal acts. The guest agrees to be responsible and provide payment for any intentional damage to this unit, or unintentional damage exceeding $1,500 that may occur during their stay. This damage or loss, if any, may be applied to the guest’s Credit Card if no other arrangements have been made.
HOT TUBS/JACUZZI: Summit Resort Group has no control over the mechanical operation of hot tubs, pools, etc., and is not responsible for reimbursement if such facilities are inoperable. Every effort will be made to repair the inoperable facility but we cannot make any guarantees. Guests are advised not to tamper with private hot tub controls and any damage will be charged to the guest. If guests break glass, puke, etc. inside the hot tub, they will be charged for the drain and fill which is $300.
SHORT TERM RENTAL REGULATIONS: Guests will be responsible for any fines acquired during their stay by the Rental Regulations in Summit County. Guests must follow the homeowners association rules, good neighbor guidelines, current fire restrictions, occupancy, parking, smoking, trash, and any other rules that the unit has in place. Failure to do so will result in fines. Charges will be posted to the card provided at booking.
DISCLAIMER: Summit Resort Group (SRG) reserves the right to change accommodations, prior to check-in, due to unexpected emergencies or the sale of the property. SRG will provide equal accommodations or upgrade at no additional charge at the discretion of SRG. SRG is not held responsible for any inconvenience, damage, injury, or loss to persons or properties directly or indirectly by weather, negligence, or wrongful act by guests, beyond the direct control of SRG. SRG reserves the right to evict guests from the premises for violation of this policy or the commission of any unlawful acts on the premises. Guests agree and understand the risk of COVID19 and will not hold Summit Resort Group, the owner of the unit, or HOA responsible for anything related to a pandemic, covid19, etc.
I FULLY UNDERSTAND SUMMIT RESORT GROUP’S RENTAL POLICIES. I agree to SRG’s Rental Policies. I also acknowledge that my reservation is not confirmed until SRG receives a signed policy form and valid credit card.